FAQs

Got a question about Youthspace; the website, the services or our research?  Find out who we are and what we’re all about

Can I be a blogger?

Of course, but only if you're writing something interesting :)

If you have a story you would like to share, a survey you would like to promote (e.g. for your studies) or want to share your views on something that young people would find interesting then please sign up as a Youthspace Member and Blog it.

We’ll just check it to make sure it’s not offensive in any way and then add it to our web page. You can also talk to our followers via our twitter and facebook pages.

Can I volunteer with Youthspace?

We have many requests from psychology students and professionals from other backgrounds. If you are interested in working with us please get in touch using our contact form.

There is no guarantee that volunteering places will be available, however we do sometimes have one-off events or longer-term positions and we will check across our projects and let you know as soon as we can.

Can I add Youthspace to out directory / website?

If you would like to be associated with Youthspace please contact us to discuss this first. We can offer reciprocal links with genuine agencies and network with many similar organisations that care about young people.

Can we link with Youthspace?

Maybe…it depends how much we like you.

We are very interested in forming links with other organisations that are passionate about young people and mental health. We think it is great to network, to help like-minded organisations and improve services for young people. Please use the contact form on the web site to get in touch; tell us about your company, what you are working towards and how you think a link with Youthspace would help. We will get back to you as soon as we can.

Know of a good service for young people? Add it to our service map.

Could I get some posters, leaflets and promotional items?

Unfortunately we are not currently able to send out lots of posters, leaflets or promotional materials in the post.

However, if you look on our website you should be able to access most of these resources in pdf format and print them from here.

Whilst we cannot give out promotional material in bulk, you are welcome to attend any of the events where Youthspace will have a stall, and we will happily give you promotional items and information.

If you only want a few items or you are struggling to find something you are looking for please get in touch.

Do Youthspace provide training?

Sometimes we are able to provide training to professionals working with young people.

Recently we have delivered training to local agencies as part of a campaign around psychosis and in schools training teachers about how to spot potential mental health problems.

Any training will depend upon our current resources and if it is linked to one of our current projects. Please use our contact form to let us know about any training your organisation may want, or if you deliver training that you think might be relevant to Youthspace. Please try and provide as much information as you can, including purpose, costs and location of the training.

Do Youthspace participate in community events?

Yes we do!

Thank you for considering Youthspace when planning your event. Please get in touch using our contact form and let us know as many of the details as you can, and we can discuss how Youthspace can participate. Things we attend include community events like carnivals and festival days; fresher’s week at universities; and mental health awareness events.

How do I rate a local service?

Easy...go to our map and search by postcode or service type and rate it out of five. Ratings are really helpful to services so we appreciate your time.

I have comments about the website, who should I send these to?

On the contact form please.

We are always looking for ways to improve and like to know if people have found our information helpful or not. Help us do better and send us your comments.

I feel that I need urgent help, what should I do?

We cannot offer emergency or crisis care. If you need help urgently use our Get Help Now page and see the top agencies offering emergency help in Birmingham and nationally

In an emergency you can see your GP or go to 24 hour A&E at your nearest hospital. If you have harmed yourself and cannot access these places you can call an ambulance on 999 or 112 (emergency services anywhere in the European Union).

Please do not contact us through the website or social networks for urgent advice as it may not be seen immediately by clinical staff and we do not have the resource to advise everyone.

I am worried about a family member, where do I get help?

Start by talking to the person and making them aware that you are concerned. If you are able, go with them to your GP; GPs are the gatekeepers to most services and can help you find the right sort of help. 

If for some reason, you can't go to your GP you could consider talking to an alternative person such as a counsellor, there are many in Birmingham who offer a service to anyone with mental health concerns. There are also many carer support groups running in Birmingham. Find local help in Birmingham. For more urgent help go to Get Help Now.

If you cannot find the right person to speak to we may be able to offer some advice if you contact us via the form but we will not be able to go into specific situations in-depth over email.

I think that I need help, who should I contact?

If you are able to tell your GP about these difficulties, they would be a good person to talk to and would be able to help you find the right sort of help.  If you are uncertain who to go to, is there an adult who you feel able to confide in, who would be able to support you to talk to a professional?

If for some reason, you can't go to your GP you could consider talking to an alternative person such as a counsellor, there are many in Birmingham who offer a free service to young people. Find local help in Birmingham. For more urgent help go to Get Help Now.

If you cannot find the right person to speak to we may be able to offer some advice if you contact us via the form but we will not be able to go into specific situations in-depth over email.

What does Youthspace do and what services does it provide?

As a team we provide lots of things for young people aged 16-25 years old. We are part of Birmingham and Solihull Mental Health NHS Foundation Trust and provide:

  • Clinical services: that provide support to young people 16-25 years in South Birmingham who have mental health difficulties and have been referred by their GP. 
  • Research team: who conduct research into mental health and young people, especially into that of psychosis and look at ways in which we can raise awareness of psychosis and improve outcomes for people with psychosis. Some of our work this year has focused on running a campaign in South Birmingham on psychosis.
  • Youth board: we have young people with experiences of mental health issues that work voluntarily with us to help design and deliver our youth services including the website and films etc.
  • Media hub: we run the hub as part of Youthspace including the website content, film development, social networking, e-learning and printed materials / communications.
  • Training: We provide some training to local agencies working with young people including schools.
  • Partners: We work very closely with the Prince's Trust Fairbridge programme and refer people to their youth programmes.
What is a psychological assessment?

An assessment involves meeting with and talking to a qualified psychologist about what your difficulties may be at the present time.

This might include how you feel in yourself, how you feel you are coping with things and how other factors are affecting your life. You may be asked about your history and may also be asked to complete some standardised assessment measures.

The usual outcome of the assessment is for you both to agree if therapy could help you and suits your needs and if so, to agree a plan of what type of therapy would be best.

What is psychology?

Psychology is the science of our mind and behaviour – how we think, what influences our thoughts, our emotions and our individual and social behaviour. 

Psychologists are specialists who have trained in psychological therapeutic techniques for several years. Psychological approaches focus on you as an individual and the range of factors have influenced your current situation.

Psychological approaches do not involve medication (although you make take this as well as having therapy), and do not involve ‘mind-reading’, hypnosis or dream analysis!

It does mainly involve talking and working together with a qualified psychologist to identify key factors and agree a plan to work with thoughts and behaviours that are helpful and unhelpful in your life.

Where can I see what Youthspace is up to?

You can get the latest news and events from our blogs and social network sites. Follow us on twitter @Youthspace1 and Like our facebook page www.facebook.com/youthspace.me to see what we are doing in Birmingham and nationally.